The Portfolio Workshop is run jointly by Upstairs and Show It Better. We decide together what happens to your data, and we are both responsible for it.
For anything about your data, including a request to delete it, write to hello@theportfolioworkshop.com. You can also reach Upstairs at hello@learnupstairs.com and Show It Better at hello@showitbetter.co.
Your name and email. To sell you a seat, give you access, and email you about the program.
Your country. To work out purchasing power pricing and the tax due on your purchase.
Your payment. Teachable takes and holds the payment. We see the receipt, never your card.
Your portfolio and any pages you submit. To review them in the program, and to use them as described in the Terms of Use.
Your application answers, for VIP. To decide whether to offer you a seat.
Your voice, face, name and messages in clinics and the group space. Because the sessions are recorded and posted, and the group space is shared.
What you watch on the course platform. To see whether the material is doing its job.
How you use the website. To see where visitors come from, which pages they read and where they get stuck, and to show ads for the program. Analytics only runs if you accept the cookie banner.
All of it comes from you: the checkout, the waitlist form, the application form, the group space, and the clinics themselves. We do not buy lists and we do not collect anything about you from other sources.
We use these tools to run the program. Each one holds part of your data.
Webflow. The website.
Kit. The waitlist form, and your name and email for program and marketing email.
Teachable. Your account, your purchase, your payment and your tax, and what you watch.
Google Meet, or a similar platform such as Zoom. The live clinics and their recordings.
Google Forms and Google Drive. Applications, uploaded portfolios, and files we share with you.
Google Chat. The group space and everything posted in it.
YouTube. Any clip we publish that includes you or your work.
PostHog. Website analytics, hosted in the United States. If you accept the cookie banner, it records the pages you view, your clicks and scrolling, and a recording of your visit with everything you type into a form hidden.
Analytics and advertising platforms. Data about your visit to the website, used to measure our ads and show them.
Everyone who works on The Portfolio Workshop, including our operations partner, works for us and under our instructions. We do not sell your data and we do not share it with anyone outside this table.
Every clinic is recorded. If you are in the room, you are in the recording, camera on or off. Recordings are posted to your cohort, and we can reuse them in our teaching material and in marketing, as set out in the Terms of Use.
If you would rather not be on camera, keep it off and type your questions instead. Plenty of people do.
If you want us to stop using your face, your voice or your work in new material, email us and we will stop. What is already published cannot be recalled.
If you buy a seat or join the waitlist, we email you about The Portfolio Workshop: new dates, new material, and things we think are worth your time.
Every one of those emails has an unsubscribe link at the bottom. One click and they stop, and we will not email you again unless you ask.
Emails about a program you are currently enrolled in are not marketing. Those keep coming until the program ends.
Webflow, Kit and Teachable set the cookies they need to run the site, remember what you type into a form, and keep you logged in. Turning those off breaks the service.
Analytics and advertising cookies are optional, so the site asks before it uses them: there is a banner on your first visit. If you accept, PostHog stores a cookie and a small record in your browser to recognise your visits, and records how you use the pages: clicks, scrolling and a recording of your visit, with everything you type into a form hidden. If you decline, it records nothing. Advertising cookies from other platforms can be blocked or cleared in your browser settings at any time, and the site still works.
The site also keeps a few small notes in your browser. One, called tpw_first_touch, records the link and the website that first brought you here, so we know which video or post a signup came from. It is only sent with a form you submit. Two more remember your cookie choice and that you have seen our calendar popup, so we do not ask again. They stay on your device until you clear them.
Wherever you live, you can ask us to show you what we hold about you, correct it, delete it, send it to you as a file, or stop using it for marketing.
Email hello@theportfolioworkshop.com. It is free, and we answer within 30 days.
Two honest limits. We keep purchase and tax records for as long as the law requires, so deleting your account does not delete those. And a recording that has already been published cannot be pulled back from everywhere it has been shared, though we will stop using it going forward.
If you are not happy with how we handled your request, you can complain to the data protection authority in your country.
The program is for people aged 18 and over. We do not knowingly collect data from anyone under 18.
Your data lives inside the tools listed above and is protected by their access controls and ours. No system is perfect. If something happens that affects you, we will tell you.
We may update this policy. The date below is when this version took effect.
Effective 11 November 2026.